Overview
We want you to love your stationery shopping experience with us. If something isn’t right, we’re here to help.
1. Returns
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You can return items within 7 days of delivery.
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Items must be unused, in original packaging, and in the same condition as received.
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Customized or clearance items are not eligible for return.
2. Refunds
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Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
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If approved, the refund will be processed to your original payment method within 7–10 business days.
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Shipping charges paid at checkout are non-refundable.
3. Damaged, Defective, or Incorrect Items
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If you receive a damaged, defective, or wrong item, please contact us immediately with your order details and photos.
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We will arrange a replacement or provide a full refund at no extra cost.
4. Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
5. Contact Us
For any questions or to initiate a return, please reach out to us at:
📧 info@buystationerypk.com
